Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by Seedly by phone, or e-mail. Any goods sent back without prior consent from Seedly will be sent back at your cost.
All returns are the responsibility of the customer until they reach Seedly.
Products have to be completely unopened and also be in there original packaging & all original seals left intact. If on receipt the goods are faulty then please contact us within 24 hours of receipt.
Faulty products / damaged items
Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.
Receiving Orders (SA)
Goods should be with you within 3 working days. If goods do not arrive within 4 working days, please notify us immediately.
View our shipping policy page for more details about orders & delivery.